ARCTERA & COHESITY SPECIALISTS · DUBAI & GCC
Enterprise Vault & data protection
experts for the GCC
Archiving, backup and recovery, migrations and managed services from certified engineers who work on Arctera and Cohesity platforms every day.
✓ Arctera & Cohesity certified ✓ Certified migration experts ✓ Local team in Dubai
#1
Enterprise Vault partner
in the GCC
99%
of Enterprise Vault issues
resolved in-house
98%
guaranteed backup success
rate on managed services
24/7
monitoring, escalation
and support
WHAT WE DO
Protect, archive and govern your data
Specialist services across the Arctera and Cohesity portfolios, delivered by a certified local team.
MANAGED SERVICES
Your data protection,
fully managed.
Zero compromise.
Hand day-to-day backup and archiving operations to certified specialists. We monitor, manage and support your NetBackup, Cohesity and Enterprise Vault environments around the clock, so your team can focus on the business.
Guaranteed SLAs
Including a 98% backup success rate, with enforced incident and restore response times.
24/7 monitoring
Round-the-clock monitoring, escalation and incident management, including root cause analysis.
Full transparency
Real-time reports and metrics, monthly reporting and regular service reviews.
WHY VIRTECH
The local partner enterprises trust with their data
Certified experts
Arctera and Cohesity certified consultants, and the region’s only certified Enterprise Vault trainer.
An extended arm of Arctera
We work closely with the vendor and resolve around 99% of Enterprise Vault issues in-house.
Local and responsive
Engineers based in Dubai, delivering onsite and remotely across the UAE and the wider GCC.
Better value
Partner Advanced Local Support as a lower-cost alternative to vendor BCS, with no compromise on expertise.
HOW WE WORK
From first call to fully supported
1
Talk to an engineer
Call or WhatsApp us and describe your challenge. You speak to a certified engineer, not a call centre.
2
Assess and plan
We review your environment and agree priorities, scope and timelines with you.
3
Deliver
Design, deployment, upgrades or migrations, onsite or remotely, with minimal disruption.
4
Stay covered
Keep everything healthy with local support, managed services and regular reviews.