Technical Consultant
- Dubai, UAE
- Full-time
- 5+ years
We are looking for passionate IT professionals to join our team and help our customers achieve long-term success.
You will work closely with the Principal Technical Consultant, prepare solution documentation (designs, implementation plans and prerequisites) and deliver health checks, implementations, upgrades and ongoing support.
View skills and responsibilitiesHide details
Skills & qualifications
- 5+ years with Enterprise Vault, NetBackup or InfoScale (Arctera or Cohesity, formerly Veritas), with current certifications on these technologies
- Experience in delivering client-focused solutions based on customer needs
- Excellent spoken and written English communication skills
- First-rate listening and presentation skills
- BA/BS degree or equivalent
Responsibilities
- Perform assessments, implementations, upgrades and migrations
- Prepare solution documentation: designs, implementation plans and prerequisites
- Build and maintain strong, long-lasting customer relationships
- Provide ongoing support to our customers and liaise with respective vendors when necessary
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Identify opportunities and collaborate with sales team to ensure growth

