Enterprise Vault · Across the Gulf
Your Enterprise Vault partner across the Gulf
Renewals, local support and upgrades from a team that works on Enterprise Vault every day. Certified engineers in Dubai, onsite and remote across all six GCC countries.
Download the 2026 Enterprise Vault Renewal & Support Checklist →
- 90% of issues resolved in-house
- The region's only certified Enterprise Vault trainer
- Onsite & remote across the GCC
Left without a partner you can rely on?
- Your previous partner no longer has Enterprise Vault skills, or simply stopped answering.
- Your renewal costs more than last year, and it's not clear what you're paying for.
- Your version is ageing, and nobody has a safe upgrade plan.
- When the archive breaks, you're waiting in a global queue in another time zone.
Many Enterprise Vault customers across the Gulf are in the same position. That's the gap we close.
One team for everything Enterprise Vault
Renewals
Renewal quotes for Enterprise Vault and the wider Arctera portfolio, with licences matched to what you actually use. We work directly with Arctera and the regional distributors.
Partner Advanced Local Support
A lower-cost alternative to vendor BCS. Break-fix, health checks, upgrades and expert help from a local team, onsite or remote, in your time zone. One UAE healthcare customer now pays about half of what BCS cost.
Health checks & upgrades
Find the risks, then fix them. Evidence-led upgrades with rollback plans and post-upgrade validation.
Prefer not to run it yourself? EVaultOne hosts and runs your Enterprise Vault in the GCC.
Moving data into, out of or within Enterprise Vault? Our certified migration team keeps chain of custody intact.
Why GCC organisations choose Virtech
We work as an extended arm of Arctera, with the most certified Enterprise Vault consultants and implementations in the region, including some of its largest customers.
- Enterprise Vault partner in the GCC
- #1
- of issues resolved in-house within the SLA
- 90%
- certified Enterprise Vault trainer in the region
- Only
- migration experts
- Certified
Case studies
Enterprise Vault results across the Gulf
- Archiving & eDiscovery
- Banking
- GCC
- to go live
- 2 weeks
- to go live
- migrated
- 80 TB
- migrated
GCC bank: from unsupported archive to Enterprise Vault
Compliance restored, 80 TB migrated with full chain of custody, and 60% lower TCO.
Read the case study- Enterprise Vault Support
- Healthcare
- UAE
- lower cost than BCS
- ~50%
- lower cost than BCS
- of tickets resolved in-house
- 90%
- of tickets resolved in-house
UAE healthcare: better support after BCS, for about half the cost
An organization-wide archive outage fixed in minutes, then a full replacement for Arctera BCS.
Read the case study- EV Health Check & Expansion
- Banking
- KSA
- to open archived email
- <1 sec
- to open archived email
- archive
- 200 TB
- archive
Saudi bank: from a slow, backlogged archive to under a second
A 200 TB Enterprise Vault redesigned, expanded and load-balanced in 2 months.
Read the case study
On the ground across the Gulf
- UAE
- Saudi Arabia
- Qatar
- Oman
- Bahrain
- Kuwait
Based in Dubai. Onsite visits and remote support across the region, in your time zone and your working week.
How it works
From first call to fully covered
- 1
Talk to an engineer
Call or WhatsApp; you speak to a certified engineer, not a call centre.
- 2
Assess and plan
We review your environment, renewal and risks, and agree priorities.
- 3
Deliver
Renewal, support onboarding, upgrade or migration, onsite or remote.
- 4
Stay covered
Local support, regular reviews and a clear escalation path.
Free download
Before your next renewal, run these 20 checks
The 2026 Enterprise Vault Renewal & Support Checklist covers licensing, support coverage, platform health and compliance. Ten minutes with it can save you a bad renewal.
Tell us about your Enterprise Vault
FAQ
Frequently asked questions
We bought Enterprise Vault through another partner. Can you still help?
Yes. You can move your renewal and support to Virtech at any time; we work with Arctera and the regional distributors to make the change smooth.
Do you work outside the UAE?
Yes. We support customers in all six GCC countries, onsite and remotely, from our team in Dubai.
How is Partner Advanced Local Support different from BCS?
You keep your Arctera maintenance for licences, updates and vendor escalation. We replace the BCS layer with a local team that knows your environment, works in your time zone and can come onsite, typically for less.
We're thinking about moving to Microsoft 365. Can you help?
Yes. We give a neutral view on staying, upgrading, hosting with EVaultOne or migrating, and we handle the migration if that's the right call.
How fast can you start?
Call or WhatsApp us. We'll tell you on the first call how quickly we can start; urgent break-fix work can begin straight away.