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  • Writer's pictureVirgil Dobos

Digital Transformation and the need for SaaS Backup

Updated: Apr 9, 2020

Veritas SaaS Backup

Market Trends

We live in an age of tremendous shifts and accelerated digital transformation, driving organisations to adopt more and more of the new cloud-based technologies and services which provide great flexibility and scalability. However, they come with their own challenges.

According to IDC, worldwide spending on public cloud services is forecast to reach $160 billion in 2018, an increase of 23.2% over 2017 -- with SaaS being the largest cloud computing category, capturing nearly two-thirds of all public cloud spending in 2018.

Forrester also expects the global public cloud services market to grow at a compound annual growth rate (CAGR) of 22% over the 2015-to-2020 period.

Why We Need Backup?

When we speak with customers, there seem to be a number of myths, particularly on the software-as-a-service (SaaS) side.

Myth #1: The service provider, take Google as an example, provides data protection as part of the SaaS offering.

While it is clearly stated in the Service Level Agreement that the service provider is responsible for the uptime, power, network connectivity, etc., the service provider also mentions that the customer is ultimately responsible for the actual data and their user administration.

Myth #2: SaaS applications are not vulnerable to cyber-attacks

Cloud applications can get attacked like any other servers on your premises. Just because the server is not in your data center, doesn’t mean it is invulnerable to threats. As mentioned above, the customer is responsible for the data when an attack takes place.

Myth #3: The backup functionality comes out of the box

Typically, service providers provide a basic rollback capability with limited retention (several months). If you look at Office 365 as an example, the search process is very difficult and time-consuming. Then, once you find the email or file you think you want to restore, you cannot preview it or validate that it is the right file. If this is not enough, once you initiate a retrieval request, it can take days or even a week to get your data back. In short, it is a time consuming, difficult process, with poor user experience. Bottom line: we need a backup for SaaS applications.

Why Veritas SaaS Backup?

Veritas SaaS Backup is an end-to-end web-based platform that provides data protection linked to your entire suite of SaaS workloads:

  • Multi workloads supported (Microsoft Office 365, Google G Suite, and, more to come).

  • Unlimited storage, regardless of the data size.

  • Unlimited retention, you can keep the data for as long as you want.

  • Easy and transparent subscription-based licensing (per user/ per month).

Full article available on the Veritas Blogs, URL Notice that the source article has been written by the same author - Virgil Dobos.

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